All Systems Operational

Belgium Operational
90 days ago
99.95 % uptime
Today
Production - Identity - OIDC private key JWT Operational
90 days ago
99.95 % uptime
Today
Production - Identity - OIDC Client Secret Operational
90 days ago
99.95 % uptime
Today
Production - Identity - SOAP Operational
90 days ago
99.96 % uptime
Today
Production - Qualified Electronic Signature - OASIS DSS Operational
90 days ago
99.96 % uptime
Today
Production - Qualified Electronic Signature - CSC Operational
90 days ago
99.96 % uptime
Today
Production - Enrolment Operational
90 days ago
99.96 % uptime
Today
Production - Account Management Operational
90 days ago
99.93 % uptime
Today
Non Production Operational
International Operational
90 days ago
99.93 % uptime
Today
Production - Identity - OIDC private key JWT Operational
90 days ago
99.96 % uptime
Today
Production - Identity - OIDC Client Secret Operational
90 days ago
99.96 % uptime
Today
Production - Identity - SOAP Operational
90 days ago
99.96 % uptime
Today
Production - Qualified Electronic Signature - OASIS DSS Operational
90 days ago
99.96 % uptime
Today
Production - Qualified Electronic Signature - CSC Operational
90 days ago
99.96 % uptime
Today
Production - Enrolment Operational
90 days ago
99.86 % uptime
Today
Production - Account Management Operational
90 days ago
99.85 % uptime
Today
Non Production Operational
Business Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

itsme® 2026 outgoing connections E2E client certificate renewal Jun 5, 2026 09:00-09:15 CEST


Dear Partner,

E2E client certificate used for itsme outgoing connections will expire on 07/07/2026. New certificate will be installed by itsme in E2E on Friday 05/06/2026.  Please note that the intermediate and root certificates WILL NOT remain the same as those of the current certificate that expires on 07/07/2026.

Regarding PROD, similar communication will be sent to you by mid June with ad hoc information.

If needed, please trust in E2E the following leaf certificate / CA root certificate before Friday 05/06/2026 :

New E2E leaf certificate :
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

New E2E root CA certificate :
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

For any additional questions about this, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on May 29, 2026 - 11:35 CEST

itsme® Maintenance 26R12 Jun 15, 2026 22:00 - Jun 16, 2026 01:00 CEST

Update -
Dear Partner,

As part of our routine maintenance 26R12 of Monday 15/06/2026, please be informed that :
  • from 10:15 PM CET till 11:00 PM CET there will be intermittent disconnections on all of our services
  • from 11:00 PM CET till 16/06/2026 01:00 AM CET there will be instability on our Qualified Electronic Signature services only (hence that impact will be limited to our services allowing to use itsme® to make digital signature of a pdf, Word, etc. document).

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com
    Jun 01, 2026 - 10:45 CEST
  • Scheduled -
    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Nov 17, 2025 - 13:27 CET

    itsme® Maintenance 26R13 Jun 29, 2026 22:00 - Jun 30, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:27 CET

    itsme® Maintenance 26R14 Jul 13, 2026 22:00 - Jul 14, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:27 CET

    itsme® Maintenance 26R15 Jul 27, 2026 22:00 - Jul 28, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:27 CET

    itsme® Maintenance 26R16 Aug 10, 2026 22:00 - Aug 11, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:27 CET

    itsme® Maintenance 26R17 Aug 24, 2026 22:00 - Aug 25, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:27 CET

    itsme® Maintenance 26R18 Sep 7, 2026 22:00 - Sep 8, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:28 CET

    itsme® Maintenance 26R19 Sep 21, 2026 22:00 - Sep 22, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:28 CET

    itsme® Maintenance 26R20 Oct 5, 2026 22:00 - Oct 6, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:28 CET

    itsme® Maintenance 26R21 Oct 19, 2026 22:00 - Oct 20, 2026 01:00 CEST


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:28 CET

    itsme® Maintenance 26R22 Nov 2, 2026 22:00 - Nov 3, 2026 01:00 CET


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:28 CET

    itsme® Maintenance 26R23 Nov 16, 2026 22:00 - Nov 17, 2026 01:00 CET


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:28 CET

    itsme® Maintenance 26R24 Nov 30, 2026 22:00 - Dec 1, 2026 01:00 CET


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:28 CET

    itsme® Maintenance 26R25 Dec 14, 2026 22:00 - Dec 15, 2026 01:00 CET


    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Posted on Nov 17, 2025 - 13:28 CET
    Jun 5, 2026

    No incidents reported today.

    Jun 4, 2026
    Resolved -
    Dear Partner,

    Our solution has been rolled out and the service has been restored.

    We apologize for any inconvenience this may have caused.

    Best regards,
    Operations Team
    operations@itsme-id.com

    Jun 4, 16:40 CEST
    Monitoring -
    Dear Partner,

    The service are restoring, we are monitoring the situation closely and will send new message when incident closure will be confirmed.

    Best regards,
    Operations Team
    operations@itsme-id.com

    Jun 4, 16:32 CEST
    Investigating -
    Dear Partner,

    Since 4:20 PM CET, we are experiencing a technical problem, impacting 25% or more of our transactions.

    Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.

    We apologize for any inconvenience this may cause.

    Best regards,
    Operations Team
    operations@itsme-id.com

    Jun 4, 16:26 CEST
    Jun 3, 2026

    No incidents reported.

    Jun 2, 2026
    Resolved -
    Dear Partner,

    Our solution has been rolled out and the service has been restored.

    We apologize for any inconvenience this may have caused.

    Best regards,
    Operations Team
    operations@itsme-id.com

    Jun 2, 10:00 CEST
    Investigating -
    Dear Partner,

    We are experiencing a technical problem, impacting between 12,5 and 25% of our transactions.

    Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.

    We apologize for any inconvenience this may cause.

    Best regards,
    Operations Team
    operations@itsme-id.com

    Jun 2, 09:28 CEST
    Jun 1, 2026
    Completed -
    Dear Partner,

    Our maintenance has been finalised.
    All services are operational.

    For any additional questions about this maintenance, please contact operations@itsme-id.com.


    Best regards,
    Operations Team
    operations@itsme-id.com

    Jun 1, 23:07 CEST
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Jun 1, 22:00 CEST
    Scheduled -
    Dear Partner,

    As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

    Customers may experience disconnections during the switchover and restart of services.

    For any additional questions about this maintenance, please contact operations@itsme-id.com

    Best regards,
    Operations Team
    operations@itsme-id.com

    Nov 17, 13:27 CET
    May 31, 2026

    No incidents reported.

    May 30, 2026

    No incidents reported.

    May 29, 2026

    No incidents reported.

    May 28, 2026

    No incidents reported.

    May 27, 2026

    No incidents reported.

    May 26, 2026

    No incidents reported.

    May 25, 2026

    No incidents reported.

    May 24, 2026

    No incidents reported.

    May 23, 2026

    No incidents reported.

    May 22, 2026

    No incidents reported.