All Systems Operational

Belgium Operational
90 days ago
99.96 % uptime
Today
Production - Identity - OIDC private key JWT Operational
90 days ago
99.98 % uptime
Today
Production - Identity - OIDC Client Secret Operational
90 days ago
99.98 % uptime
Today
Production - Identity - SOAP Operational
90 days ago
99.96 % uptime
Today
Production - Qualified Electronic Signature - OASIS DSS Operational
90 days ago
99.98 % uptime
Today
Production - Qualified Electronic Signature - CSC Operational
90 days ago
99.98 % uptime
Today
Production - Enrolment Operational
90 days ago
99.88 % uptime
Today
Production - Account Management Operational
90 days ago
99.94 % uptime
Today
Non Production Operational
International Operational
90 days ago
99.94 % uptime
Today
Production - Identity - OIDC private key JWT Operational
90 days ago
99.98 % uptime
Today
Production - Identity - OIDC Client Secret Operational
90 days ago
99.98 % uptime
Today
Production - Identity - SOAP Operational
90 days ago
99.96 % uptime
Today
Production - Qualified Electronic Signature - OASIS DSS Operational
90 days ago
99.98 % uptime
Today
Production - Qualified Electronic Signature - CSC Operational
90 days ago
99.99 % uptime
Today
Production - Enrolment Operational
90 days ago
99.78 % uptime
Today
Production - Account Management Operational
90 days ago
99.88 % uptime
Today
Non Production Operational
Business Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

itsme® Maintenance 26R08 Apr 20, 2026 22:00 - Apr 21, 2026 01:00 CEST

Update -
Dear Partner,

Please be informed that for our maintenance release 26R08 of Monday 20/04/2026, due to infrastructure adaptations, you might encounter service degradation between 23h00 CET and 24h00 CET (possibility of few drops of less than a minute during that timeframe).

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Apr 07, 2026 - 14:47 CEST
Scheduled -
Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R09 May 4, 2026 22:00 - May 5, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R10 May 18, 2026 22:00 - May 19, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R11 Jun 1, 2026 22:00 - Jun 2, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R12 Jun 15, 2026 22:00 - Jun 16, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R13 Jun 29, 2026 22:00 - Jun 30, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R14 Jul 13, 2026 22:00 - Jul 14, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R15 Jul 27, 2026 22:00 - Jul 28, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R16 Aug 10, 2026 22:00 - Aug 11, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R17 Aug 24, 2026 22:00 - Aug 25, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:27 CET

itsme® Maintenance 26R18 Sep 7, 2026 22:00 - Sep 8, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R19 Sep 21, 2026 22:00 - Sep 22, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R20 Oct 5, 2026 22:00 - Oct 6, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R21 Oct 19, 2026 22:00 - Oct 20, 2026 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R22 Nov 2, 2026 22:00 - Nov 3, 2026 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R23 Nov 16, 2026 22:00 - Nov 17, 2026 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R24 Nov 30, 2026 22:00 - Dec 1, 2026 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R25 Dec 14, 2026 22:00 - Dec 15, 2026 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET
Apr 20, 2026
Resolved -
Dear Partner,

Our services have been restored.

We apologize for any inconvenience this may have caused.

Best regards,
Operations Team
operations@itsme-id.com

Apr 20, 09:59 CEST
Monitoring -
Dear Partner,

Our technical teams found the root cause, our systems are recovering but we are carefully checking the stability of our environments.

We will send you further communication when the issue will be fully resolved.

We apologize for any inconvenience this may cause.

Best regards,
Operations Team
operations@itsme-id.com

Apr 20, 09:52 CEST
Investigating -
Dear Partner,

Since 09:25 AM CET, we are experiencing a technical problem, impacting 25% or more of our transactions.

Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.

We apologize for any inconvenience this may cause.

Best regards,
Operations Team
operations@itsme-id.com

Apr 20, 09:31 CEST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Completed -
Dear Partner,

Our maintenance has been finalised.
All services are operational.

For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,
Operations Team
operations@itsme-id.com

Apr 7, 23:23 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 22:00 CEST
Scheduled -
Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Nov 17, 13:27 CET
Apr 6, 2026

No incidents reported.