All Systems Operational

Identity Operational
OIDC private key JWT Operational
OIDC Client Secret Operational
SOAP Operational
Qualified Electronic Signature Operational
OASIS DSS Operational
CSC Operational
Account Management Operational
Enrollment for Belgian citizen Operational
Profile information management for Belgian citizen Operational
Block and unblock account Operational
Enrollment for International citizen Operational
Profile information management for International citizen Operational
Customer Relationship Operational
E2E Environment Operational
Business Portal Operational
iDIN Operational
itsme Acquirer Operational
itsme Issuer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

itsme® Maintenance 26R22 Nov 2, 2026 22:00 - Nov 3, 2026 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R23 Nov 16, 2026 22:00 - Nov 17, 2026 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R24 Nov 30, 2026 22:00 - Dec 1, 2026 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

itsme® Maintenance 26R25 Dec 14, 2026 22:00 - Dec 15, 2026 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Nov 17, 2025 - 13:28 CET

Oct 20, 2026

No incidents reported today.

Oct 19, 2026

Completed -
Dear customer,

The scheduled maintenance has been completed. All services are operational.

For any additional questions about this maintenance, please contact operations@itsme-id.com.

Oct 19, 23:34 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:00 CEST
Scheduled -
Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Nov 17, 13:28 CET

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Completed - The scheduled maintenance has been completed.
Oct 12, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 22:00 CEST
Scheduled -
Dear customer,

We will be conducting an infrastructure maintenance starting on 12 October 2025 at 10:00 PM CET. The upgrade will run for 30 minutes.

Customers may experience limited service interruptions during the planned intervention.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Oct 12, 16:27 CEST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Resolved -
Dear customer,

On Thursday October 8th, starting at 5:30 PM CET till 5:50 PM CET, itsme faced a major outage resulting in all our services being unavailable.


We apologize for any inconvenience this may have caused.

Oct 8, 17:30 CEST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.