All Systems Operational
Belgium Operational
90 days ago
99.98 % uptime
Today
Production - Identity Operational
90 days ago
99.98 % uptime
Today
Production - Qualified Electronic Signature Operational
90 days ago
99.98 % uptime
Today
Production - Account Management
Operational
90 days ago
99.98 % uptime
Today
Non Production Operational
Netherlands Operational
90 days ago
99.98 % uptime
Today
Production - Identity Operational
90 days ago
99.98 % uptime
Today
Production - Qualified Electronic Signature Operational
90 days ago
99.98 % uptime
Today
Production - Account Management
Operational
90 days ago
99.98 % uptime
Today
Non Production Operational
Business Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
itsme® Product Maintenance Sep 25, 2023 22:00 - Sep 26, 2023 01:00 CEST

Dear Partner,


As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM to fix bugs and improve performance, functionality, and security.


There will be no extended downtime during this maintenance. However, customers may experience brief disconnections during the switchover and restart of the backend service.


For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,

Operations Team

operations@itsme-id.com



Posted on Dec 13, 2022 - 15:25 CET
itsme® Product Maintenance Oct 9, 2023 22:00 - Oct 10, 2023 05:00 CEST

Dear Partner,


As part of routine maintenance, we will deploy version updates from 10:00 PM on to fix bugs and improve performance, functionality, and security.


Please notice that this maintenance window is extended with 4 hours compared to other maintenances to allow us making some Disaster Recovery Plan (DRP) operations.


There will be no extended downtime during this maintenance. However, customers may experience brief disconnections during the switchover and restart of the backend service.


For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,

Operations Team

operations@itsme-id.com



Posted on Dec 13, 2022 - 15:28 CET
itsme® Product Maintenance Oct 23, 2023 22:00 - Oct 24, 2023 01:00 CEST

Dear Partner,


As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM to fix bugs and improve performance, functionality, and security.


There will be no extended downtime during this maintenance. However, customers may experience brief disconnections during the switchover and restart of the backend service.


For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,

Operations Team

operations@itsme-id.com



Posted on Dec 13, 2022 - 15:29 CET
itsme® Product Maintenance Nov 6, 2023 22:00 - Nov 7, 2023 01:00 CET

Dear Partner,


As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM to fix bugs and improve performance, functionality, and security.


There will be no extended downtime during this maintenance. However, customers may experience brief disconnections during the switchover and restart of the backend service.


For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,

Operations Team

operations@itsme-id.com



Posted on Dec 13, 2022 - 15:31 CET
itsme® Product Maintenance Nov 20, 2023 22:00 - Nov 21, 2023 01:00 CET

Dear Partner,


As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM to fix bugs and improve performance, functionality, and security.


There will be no extended downtime during this maintenance. However, customers may experience brief disconnections during the switchover and restart of the backend service.


For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,

Operations Team

operations@itsme-id.com



Posted on Dec 13, 2022 - 15:32 CET
itsme® Product Maintenance Dec 4, 2023 22:00 - Dec 5, 2023 01:00 CET

Dear Partner,


As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM to fix bugs and improve performance, functionality, and security.


There will be no extended downtime during this maintenance. However, customers may experience brief disconnections during the switchover and restart of the backend service.


For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,

Operations Team

operations@itsme-id.com



Posted on Dec 13, 2022 - 15:34 CET
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Resolved -
Dear Partner,

This Friday 15/09/2023 at 08:50 CET, itsme® encountered issues on its systems for about 5 minutes.

Root cause is related to our Azure partner which experimented fiber cut resulting in network issues.

We apologize for any inconvenience this may have caused.

Best regards,
Operations Team
operations@itsme-id.com

Sep 15, 08:50 CEST
Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023
Completed -
Dear Partner,

Our maintenance has been finalised.
All services are operational.

For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,
Operations Team
operations@itsme-id.com

Sep 11, 22:52 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:00 CEST
Scheduled -
Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Jul 14, 16:35 CEST
Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.