All Systems Operational
Belgium Operational
90 days ago
99.93 % uptime
Today
Production - Identity - OIDC private key JWT Operational
90 days ago
100.0 % uptime
Today
Production - Identity - OIDC Client Secret Operational
90 days ago
100.0 % uptime
Today
Production - Identity - SOAP Operational
90 days ago
100.0 % uptime
Today
Production - Qualified Electronic Signature - OASIS DSS Operational
90 days ago
99.84 % uptime
Today
Production - Qualified Electronic Signature - CSC Operational
90 days ago
99.84 % uptime
Today
Production - Enrolment Operational
90 days ago
99.94 % uptime
Today
Production - Account Management ? Operational
90 days ago
99.94 % uptime
Today
Non Production Operational
Netherlands, Luxembourg, Italy, Portugal, Ireland, Estonia Operational
90 days ago
99.97 % uptime
Today
Production - Identity - OIDC private key JWT Operational
90 days ago
100.0 % uptime
Today
Production - Identity - OIDC Client Secret Operational
90 days ago
100.0 % uptime
Today
Production - Identity - SOAP Operational
90 days ago
100.0 % uptime
Today
Production - Qualified Electronic Signature - OASIS DSS Operational
90 days ago
99.97 % uptime
Today
Production - Qualified Electronic Signature - CSC Operational
90 days ago
99.97 % uptime
Today
Production - Enrolment Operational
90 days ago
99.94 % uptime
Today
Production - Account Management ? Operational
90 days ago
99.94 % uptime
Today
Non Production Operational
Business Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
itsme® Maintenance 25R03 Feb 10, 2025 22:00 - Feb 11, 2025 01:00 CET

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R04 Feb 24, 2025 22:00 - Feb 25, 2025 01:00 CET

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R05 Mar 10, 2025 22:00 - Mar 11, 2025 01:00 CET

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R06 Mar 24, 2025 22:00 - Mar 25, 2025 01:00 CET

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R07 Apr 7, 2025 22:00 - Apr 8, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R08 Apr 22, 2025 22:00 - Apr 23, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R09 May 5, 2025 22:00 - May 6, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R10 May 19, 2025 22:00 - May 20, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R11 Jun 2, 2025 22:00 - Jun 3, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R12 Jun 16, 2025 22:00 - Jun 17, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R13 Jun 30, 2025 22:00 - Jul 1, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R14 Jul 14, 2025 22:00 - Jul 15, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R15 Jul 28, 2025 22:00 - Jul 29, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R16 Aug 11, 2025 22:00 - Aug 12, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R17 Aug 25, 2025 22:00 - Aug 26, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R18 Sep 8, 2025 22:00 - Sep 9, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R19 Sep 22, 2025 22:00 - Sep 23, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R20 Oct 6, 2025 22:00 - Oct 7, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R21 Oct 20, 2025 22:00 - Oct 21, 2025 01:00 CEST

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R22 Nov 3, 2025 22:00 - Nov 4, 2025 01:00 CET

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R23 Nov 17, 2025 22:00 - Nov 18, 2025 01:00 CET

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R24 Dec 1, 2025 22:00 - Dec 2, 2025 01:00 CET

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
itsme® Maintenance 25R25 Dec 15, 2025 22:00 - Dec 16, 2025 01:00 CET

Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
Past Incidents
Feb 6, 2025

No incidents reported today.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved -
Dear Partner,

Please be informed that the service has been restored.

We apologize for any inconvenience this may have caused.

Best regards,
Operations Team
operations@itsme-id.com

Feb 4, 18:40 CET
Identified -
Dear Partner,

Please be informed that SMS sending is currently down, which prevents enrolment and account management flows to be performed by end users.

We are following the situation closely with our SMS provider.

We apologize for any inconvenience this may cause.

Best regards,
Operations Team
operations@itsme-id.com

Feb 4, 17:25 CET
Feb 3, 2025
Resolved -
Dear Partner,

Fix has been rolled out and the service has been restored.

We apologize for any inconvenience this may have caused.

Best regards,
Operations Team
operations@itsme-id.com

Feb 3, 11:19 CET
Investigating -
Dear Partner,

Since 02/01 at about 5h30 PM CET, the Qualified Electronic Signature services certificate creation is down. This does not impact end users having already a certificate but new end users would not be able to create a certificate and hence to sign. There is no impact at all for our other services.

The root cause is identified at one of our partners with which we are working to get the service back running.

We apologize for any inconvenience this may cause.

Best regards,
Operations Team
operations@itsme-id.com

Feb 3, 09:35 CET
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025
Completed -
Dear Partner,

Our maintenance has been finalised.
All services are operational.

For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,
Operations Team
operations@itsme-id.com

Jan 28, 00:07 CET
Update - Dear Partner,

Our SOAP services are available anew.

Kind regards,

Operations Team

Jan 27, 23:11 CET
Update - Dear Partner,

Our maintenance is progressing, please be informed that our SOAP services are currently unavailable.

Kind regards,

Operation Team

Jan 27, 23:08 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 22:00 CET
Scheduled -
Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Dec 2, 09:24 CET
Jan 27, 2025
Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.