All Systems Operational

Belgium Operational
90 days ago
99.99 % uptime
Today
Production - Identity - OIDC private key JWT Operational
90 days ago
99.99 % uptime
Today
Production - Identity - OIDC Client Secret Operational
90 days ago
99.99 % uptime
Today
Production - Identity - SOAP Operational
90 days ago
100.0 % uptime
Today
Production - Qualified Electronic Signature - OASIS DSS Operational
90 days ago
100.0 % uptime
Today
Production - Qualified Electronic Signature - CSC Operational
90 days ago
100.0 % uptime
Today
Production - Enrolment Operational
90 days ago
99.99 % uptime
Today
Production - Account Management ? Operational
90 days ago
100.0 % uptime
Today
Non Production Operational
International (DK, EE, FI, FR, DE, IS, IE, IT, LU, NO, PT, SE, ES, NL, GB) Operational
90 days ago
99.99 % uptime
Today
Production - Identity - OIDC private key JWT Operational
90 days ago
99.99 % uptime
Today
Production - Identity - OIDC Client Secret Operational
90 days ago
99.99 % uptime
Today
Production - Identity - SOAP Operational
90 days ago
100.0 % uptime
Today
Production - Qualified Electronic Signature - OASIS DSS Operational
90 days ago
100.0 % uptime
Today
Production - Qualified Electronic Signature - CSC Operational
90 days ago
100.0 % uptime
Today
Production - Enrolment Operational
90 days ago
100.0 % uptime
Today
Production - Account Management ? Operational
90 days ago
100.0 % uptime
Today
Non Production Operational
Business Portal Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

itsme® Maintenance : 2025 outgoing connections certificate renewal Jul 1, 2025 17:00-17:05 CEST


Dear Partner,

PROD certificate used for itsme outgoing connections will expire on 07/07/2025. New certificate will be installed by itsme in PROD on Tuesday 01/07/2025. Please notice that the intermediate and root certificates remain the same as those of the certificate that expires on 07/07/2025.

If needed, please trust the following certificate before Tuesday 01/07/2025 :


-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----



For any additional question about this, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Jun 25, 2025 - 13:46 CEST

itsme® Maintenance 25R14 Jul 14, 2025 22:00 - Jul 15, 2025 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R15 Jul 28, 2025 22:00 - Jul 29, 2025 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R16 Aug 11, 2025 22:00 - Aug 12, 2025 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R17 Aug 25, 2025 22:00 - Aug 26, 2025 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R18 Sep 8, 2025 22:00 - Sep 9, 2025 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R19 Sep 22, 2025 22:00 - Sep 23, 2025 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R20 Oct 6, 2025 22:00 - Oct 7, 2025 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R21 Oct 20, 2025 22:00 - Oct 21, 2025 01:00 CEST


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R22 Nov 3, 2025 22:00 - Nov 4, 2025 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R23 Nov 17, 2025 22:00 - Nov 18, 2025 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R24 Dec 1, 2025 22:00 - Dec 2, 2025 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET

itsme® Maintenance 25R25 Dec 15, 2025 22:00 - Dec 16, 2025 01:00 CET


Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Posted on Dec 02, 2024 - 09:24 CET
Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Resolved -
Dear Partner,

Our solution has been rolled out and the service has been restored.

We apologize for any inconvenience this may have caused.

Best regards,
Operations Team
operations@itsme-id.com

Jul 2, 20:37 CEST
Investigating -
Dear Partner,

Since 12:20 PM CET, we are experiencing a technical problem. Enrolments via eID are temporary not possible.

Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.

We apologize for any inconvenience this may cause.

Best regards,
Operations Team
operations@itsme-id.com

Jul 2, 20:18 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025
Completed -
Dear Partner,

Our maintenance has been finalised.
All services are operational.

For any additional questions about this maintenance, please contact operations@itsme-id.com.


Best regards,
Operations Team
operations@itsme-id.com

Jun 30, 22:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:00 CEST
Scheduled -
Dear Partner,

As part of routine maintenance, we will deploy version updates between 10:00 PM and 1:00 AM CET to fix bugs and improve performance, functionality, and security.

Customers may experience disconnections during the switchover and restart of services.

For any additional questions about this maintenance, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Dec 2, 09:24 CET
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Completed - The scheduled maintenance has been completed.
Jun 24, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 03:00 CEST
Scheduled -
Dear Partner,

On our Qualified Electronic Signature services, one of our providers will be conducting a minor infrastructure technical upgrade starting on 24/06/2025 at 03:00 AM CET till 05:00 AM CET the latest.

Customers may experience brief disconnections on Qualified Electronic Signature services during the upgrade.

For any additional questions about this, please contact operations@itsme-id.com

Best regards,
Operations Team
operations@itsme-id.com

Jun 17, 09:27 CEST
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.